Resources & Job Aids: Travel Agencies
Travelport, Carlson Wagonlit and Palo Alto Village Travel
- Stanford's preferred travel agencies for assistance with airfare, lodging and rental car reservations
- Exclusively offer Stanford's negotiated discount with United Airlines
On this page:
Travel Agency Service Fees
- Will be applied to airline and rail reservations made through Travelport, Carlton Wagonlit and Palo Alto Village Travel
- Are fully reimbursable when travel is for University business
Service Fee Schedule
Domestic Airline or Rail Ticket Reservations
| Travel Agency |
Fees |
| Travelport On-line Reservation |
$6 |
| Travelport Agent Assisted |
$21 |
| Carlson Wagonlit |
$30 |
| Palo Alto Village Travel |
$30 |
International Airline or Rail Ticket Reservations
(incld. Mexico, Canada & Caribbean)
| Travel Agency |
Fees |
| Travelport On-line Reservation |
$6 |
| Travelport Agent Assisted |
$36 |
| Carlson Wagonlit |
$40 |
| Palo Alto Village Travel |
$40 |
Paper Ticket Travel Agency Surcharge
(in addition to airline imposed surcharges)
| Travel Agency |
Fees |
| Travelport |
No Fee |
| Carlson Wagonlit |
$10 |
| Palo Alto Village Travel |
$10 |
Lodging & Car Rental Reservations
| Travel Agency |
Fees |
| Travelport |
No Fee |
| Carlson Wagonlit |
No Fee |
| Palo Alto Village Travel |
No Fee |
Travelport
– full service on-line travel assistance 24 hours a day, 7 days a week
Carlson Wagonlit
– world-wide travel assistance 24 hours a day, 7 days a week
- Online Information & Reservations: http://www.navigant.com
- Phone: 1-800-394-6440 (8:00 AM – 5:00 PM PST)
- After Hours Phone: 1-800-448-3097 (Use Code 13ER for after hours assistance. After hours calls are subject to a $15 surcharge in addition to the standard agency service fees outlined above.)
- Vacation Services: 1-800-448-3097
- Email: sures@carlsonwagonlit.com
- Fax: 1-616-493-3204
Palo Alto Village Travel
– a convenient local resource for planning travel
- Hours: Monday-Friday, 8:30 AM to 5:30 PM
- Address: 230 S.California Avenue, Palo Alto, CA 94301
- Phone: 650-326-0510 or 1-800-245-3260
- 24-hour Emergency Service: 1-800-639-9256 (Use VIT Code 1UQ3 for emergency after-hours assistance.)
- Website: http://www.pavt.com
- Online Reservations
- Email: pavt@pavt.com
- Fax: 650-326-0245
